HR-on-Wheels Job Vacancy : Team Lead – Relationship Officer

HR-on-Wheels – Our client, a leading player in the Financial Services industry seeks qualified candidates to fill the vacant position below:

Job Title: Team Lead – Relationship Officer

Location: Lagos

Key Roles & Responsibilities (Duties)

  • Coordinate teams marketing and sales activities
  • Train and supervise junior staff in marketing and selling the organization products
  • Generate teams’ sales leads
  • Plan and coordinate the team marketing and sales activities
  • Teams performance appraisal
  • Reporting market trends, fixed intelligent and competitors marketing activities to management
  • Allocation of tasks to staff towards activities
  • Customer feedback and problem solving.
  • Self-Generation of new employer schemes for the Business.
  • Forecasting and analyzing data against budget figures on a weekly and/or monthly basis.
  • To achieve volume, margin, and fee income targets in order to contribute to the overall goals of the organization.
  • To ensure that own area of operation is alert to Money Laundering & in Compliant to Groups Standards [including KYC requirements], and actively dispels Money Laundering/ fraudulent activities.
  • Work with the Sector head to review product competitiveness and recommend amendments where necessary to ensure that the product meets customer needs and remains competitive.
  • Monitor credit, schedule renewal and ensure approval before expiry date to avert customer being penalized.
  • Perform other duties as assigned by the Sector Head.

Accountabilities (What you will be held responsible for)

  • Delivery of set teams sales target
  • Lead generation
  • Conversion rate
  • Disbursed loans (new loans, cross-sell and renewals)
  • Delivery of exceptional customer experience
  • Team building and growth
  • Team Compliance with assigned tasks

Academic Qualifications (Minimum)

  • Minimum of HND/B.Sc in any Social Science discipline (Business Administration, Marketing, Banking & Finance, Economics) or related courses.

Relevant Work Experience:

  • Minimum number of years, 3 to 5 years
  • Ability to multi task and detailed
  • Time management.
  • Excellent Interpersonal skills
  • Persuasive skills
  • Sales drive
  • Self-motivated
  • Tenacious and resilient

Application Closing Date
8th March, 2019.

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