HR-on-Wheels – Our client, a leading player in the Financial Services industry seeks qualified candidates to fill the vacant position below:
Job Title: Team Lead – Relationship Officer
Key Roles & Responsibilities (Duties)
- Coordinate teams marketing and sales activities
- Train and supervise junior staff in marketing and selling the organization products
- Generate teams’ sales leads
- Plan and coordinate the team marketing and sales activities
- Teams performance appraisal
- Reporting market trends, fixed intelligent and competitors marketing activities to management
- Allocation of tasks to staff towards activities
- Customer feedback and problem solving.
- Self-Generation of new employer schemes for the Business.
- Forecasting and analyzing data against budget figures on a weekly and/or monthly basis.
- To achieve volume, margin, and fee income targets in order to contribute to the overall goals of the organization.
- To ensure that own area of operation is alert to Money Laundering & in Compliant to Groups Standards [including KYC requirements], and actively dispels Money Laundering/ fraudulent activities.
- Work with the Sector head to review product competitiveness and recommend amendments where necessary to ensure that the product meets customer needs and remains competitive.
- Monitor credit, schedule renewal and ensure approval before expiry date to avert customer being penalized.
- Perform other duties as assigned by the Sector Head.
Accountabilities (What you will be held responsible for)
- Delivery of set teams sales target
- Lead generation
- Conversion rate
- Disbursed loans (new loans, cross-sell and renewals)
- Delivery of exceptional customer experience
- Team building and growth
- Team Compliance with assigned tasks
Academic Qualifications (Minimum)
- Minimum of HND/B.Sc in any Social Science discipline (Business Administration, Marketing, Banking & Finance, Economics) or related courses.
Relevant Work Experience:
- Minimum number of years, 3 to 5 years
- Ability to multi task and detailed
- Time management.
- Excellent Interpersonal skills
- Persuasive skills
- Sales drive
- Tenacious and resilient
Application Closing Date
8th March, 2019.
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