Loan Collections Manager at Highcredit Nigeria Limited

Highcredit is a Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Title: Loan Collections Manager

Location: Ikeja, Lagos
Employment Type: Full-time


  • Ensuring & Monitoring repayments from a portfolio of Debtors.
  • Define and manage the debt collections business processes.
  • Collecting and summarizing data for a complete and detailed financial / data recovery report for Management and Clients use.
  • Definition and performance management of Target KPAs / KPIs Monitoring the volume, quantum and quality of outbound calls made by the DCOs.
  • Developing strategies for the resolution and the collection of bad debt.
  • Developing and implementing strategies to improve overall collections.
  • Oversee the business’ financial collections department. Supervise collections team to ensure all loan repayments are made in a timely fashion.
  • Be involved in interviews for new members of the collections team Train and retrain new collections team members.
  • Performance management and evaluation of the collections team.
  • Ensure that all company policies regarding loans collections are adhered to by the collections team.
  • Liaise with internal solicitors to ensure that cases referred to them for legal action are handled with efficiency.
  • Be actively involved in planning of the job that concerns you
  • Negotiate loan repayment plans where necessary.
  • Minimize the company’s financial losses from bad loans.
  • Report the collection department’s progress and statistics to the management.
  • Present collections performance information to management to highlight trends or achievements.
  • Handle escalated delinquent accounts.
  • Motivate staff accordingly.


  • Candidates should possess an HND qualifications with 2-3 years work experience.

N100,000 – N120,000 / Month.

Application Closing Date
3rd December, 2021.

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