Quality Assurance Manager at Kimberly Ryan Limited

Kimberly Ryan Limited – Our client, a leading Information Technology Company is currently recruiting suitably qualified candidates for the position below:

Job Title: Quality Assurance Manager

Location: Federal Capital Territory, Nigeria

Job Summary

Drive and implement quality standards and measures for SW Global and its IT solutions while ensuring that the IT solutions are fit for purpose; meet regulatory standards and client requirements. Ensure the organization is up to date on all certifications and operational licenses.
This role is primarily responsible for ensuring that SW Global’s solutions conform to defined client, industry and regulatory quality standards and specifications.

Key Responsibilities

Engage Management to formulate, update and implement quality assurance standards and testing measures for new and existing IT solutions and/or software applications throughout their lifecycles
Vet technology solutions and methodologies for project delivery to ensure they are compliant with regulatory and industry standards
Acquire and consistently renew relevant quality licenses and certifications from licensing agencies and regulatory bodies on behalf of the client and its projects e.g. ISO: 9000, 9001, 9004, 19011 etc.
Liaise closely with Business Analysis to develop and conduct User Acceptance Test (UAT) plans and scripts; and report on their performance against software requirement specifications agreed with the client
Inspect all deployed solutions for defects and deviations from stipulated standards and requirements while ensuring compliance with client/user requirements.
Manage the planning and execution of testing efforts, including all associated resources to facilitate completion of project deliverables within stipulated timelines
Recommend improvements to SW Global’s software solutions and project delivery methodologies to address client complaints and own findings from system, compliance and surveillance audits
Track, identify and report the identification of faults in applications/solutions during systems development stage for rectification purposes by the technical operations team
Manage the preparation of quality assurance documentation and reports for Management review
Assist with the analysis, communication and interpretation of quality assurance requirements to project team especially as it relates to IT equipment and software solutions
Ensure checks/surveys relating to customer satisfaction on SW Global’s solutions are carried out in a manner that identifies improvements in product quality and service delivery.

Qualifications

Minimum of a first Degree in Computer Science, Engineering or any related Discipline
7+ years working experience with at least three years focused on IT Quality Management
Relevant professional IT and Quality Management Certifications such as: Chartered Quality and Operations Management or any other relevant certification is required
Understanding of the software development lifecycle and the deliverable created during the development lifecycle
Strong analytical skills, creative and critical thinking ability and problem-solving skills
Familiarity with relevant quality assurance industry standard best practices and methodologies
Dedication to customer satisfaction.

Skills & Proficiences:

Quality planning & control
Quality assurance & Compliance
Quality & product performance measurement
Industry, business & product knowledge
Process improvement
Working knowledge of international and local industry regulatory standards and guidelines on quality
Leadership
Communication (Written, Verbal)
Attention to detail
Stakeholder management
Teamwork, Sound judgment & objectivity