Account Manager at Bolt Nigeria

Bolt (formally Taxify) is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

We are recruiting to fill the position below:

Job Title: Account Manager

Location: Lagos, Nigeria
Department: Bolt Food

Job Description

  • Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in Nigeria.
  • As an Account Manager you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform.
  • In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities – driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities.

Responsibilities
Your daily adventures will include:

  • Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
  • Analyze key performance metrics to gain insights and improve customer performance
  • Forecast growth and evaluate the achievement of our business goals
  • Execute and refine our operational strategy, solve daily commercial and operational issues
  • Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
  • Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans
  • Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)

Requirements
We are looking for:

  • 3-5 years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
  • Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
  • Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
  • Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
  • Ownership: ability proactively find solutions to business problems
  • Passion: drive to work with new technologies or with food tech
  • Excellent communicator: ability to effectively communicate with many stakeholders involved
  • Outstanding project manager: capable managing multiple projects, resources, priorities and time
  • Minimum language requirements: Native or Business level English speaker

Why you’ll love it here:

  • Your daily duties will have a meaningful impact on millions of people all over the world.
  • You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
  • As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
  • You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
  • Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

Application Closing Date
Not Specified.

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