Assistant Hospital Service Manager / Clinical (AHSM/CL) at Eye Foundation Hospital Group (EFHG)

Eye Foundation Hospital Group (EFHG) is a healthcare group with speciality in Eye care services. The Eye Foundation Hospital was started in 1993 as a high-tech specialist eye hospital capable of providing services comparable to those obtainable abroad. It is the first and foremost indigenous eye practice in the country that runs a group practice with many sub specialized ophthalmologists.

We are recruiting to fill the position below:

Job Title: Assistant Hospital Service Manager / Clinical (AHSM/CL)

Location: Ijebu Imushin, Ogun
Employment Type: Full-time
Report to: Hospital Service Manager (HSM)

Job Summary

  • The Assistant Hospital Service Manager-Clinical will be assisting the Assistant Hospital Service Manager/Clinical (AHSM/CL) in handling the day-to-day activities of the hospital both clinically and administratively.
  • S/he will interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality.

Responsibilities
Administrative Duties:

  • Assist in the general oversight function of the hospital.
  • Work with the Hospital manager on the general supervision of all the departments including but not limited to; Customer service, Clinic, Pharmacy, Facility and Logistics.
  • Assist in the preparation of daily/weekly/monthly/annual financial/activity progress reports.
  • Assist in the supervision of all administrative activities.
  • Coordinate and implement approved protocols and policies.
  • Improve the quality of operational procedures, policies and standards for the organization.
  • Drive innovation for growth.
  • Learn about the organization’s products or services and keep up to date with changes.
  • Direct requests and unresolved issues to the designated resource.
  • Respond to inquiries, comments, complaints and actions taken.
  • Deal with day-to-day operational matters.
  • Improve efficiency and ensure quality delivery of healthcare services to patients.
  • Be able to cover for administrative staff on leave or off sick if need be.

Clinical Duties:

  • Assist in the delivery of all aspects of nursing care to patients based on research, knowledge and experience in order to maintain and raise standards of care.
  • Provide a visible, accessible and authoritative presence, establishing innovative and professional leadership which inspires, motivates and empowers nurses.
  • Ensure patient care is delivered in accordance with established policies and protocols and to the agreed standard.
  • Have a working knowledge of Health and Safety regulations and emergency clinical procedures, ensuring that appropriate action is taken in response to an emergency.
  • Assist in securing the safe custody and administration of drugs in accordance with established procedure and law.
  • Ensure the safe custody of patient’s valuables and property.
  • Assist in leading and promoting the adherence of infection control policies and procedures
  • Ensure the working environment is clean and fit for purpose.
  • Must be conversant with current emergency resuscitation techniques.
  • Ensure adequate and appropriate patient and nursing documentation and records are maintained (written and electronic).
  • Direct optimal utilization of patient flow (bed capacity) within the hospital.
  • Expediting patient discharge (as appropriate), ensuring appropriate planning and proactive measures are taken.
  • Ensure that patient’s feedback is encouraged, heard, responded to and acted upon (satisfaction survey, Friends and Family Test, informal feedback etc.).

Qualifications

  • A Diploma in Nursing is required for this role.
  • A Bachelor’s Degree in nursing is an added advantage
  • Minimum of 5 years working experience as a nursing matron in a multiple bedded large hospital with immense pressure with a minimum of 2 years in an administrative role.

Skills and Competencies:

  • Strong oral and written communication skills
  • Team Building.
  • Ability to Multitask.
  • Ability to Work under pressure
  • Planning and Coordination.
  • Time Management.

Computer Savvy Skills:

  • Must be an intermediate level user of Microsoft office suite {Word, Excel and PowerPoint).

Core Values:

  • Accountability
  • Resourcefulness
  • Ethics
  • Flexibility
  • Respectful Engagement
  • Empathy

Application Closing Date
15th August, 2021.

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