Billing Specialist at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Billing Specialist

Location: Lagos
Employment Type: Permanent Job, Full Time
Industry: Telecom / ISP
Role Category: Operations, Automation, Telecom Billing Domain
Functional Area: I.T Software – Application Programming, Operations & Maintenance

Job Description

  • Billing – Support – Engineer – Telecom Billing application support (Telecom BSS/OSS, KYC, Enterprise Billing Solutions, IT Applications)
  • Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing
  • Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
  • Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
  • Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
  • Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
  • Analysis of Events / Renewals/ Service/System in error, provide work around solutions
  • Overall knowledge of the E2Eapplication, systems & solution for their application suite.
  • Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
  • Accountable for meeting & improving SLA & KPIs for their application suite.
  • Responsible for driving down the incidents, problem, trouble tickets, service request trends, configurations, Automations, Small Development, backend fixes.
  • Support on work allocation (shifts, rotas)
  • Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.

Requirements

  • Qualification: BA / B.Sc / HND / Post Graduate
  • Experience: Minimum 4-6 Years of experience in Telecom Billing and Strong in handling backend systems.

Key Skills:

  • UNIX / Shell Scripting / SQL / My SQL/ORACLE

Application Closing Date
30th July, 2021.

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