Customer Care Executive at Rising Sun Enterprise

Rising Sun Enterprise (R. S. E) – Our aim is to be a Global Ambassador on youth empowerment and Human resources development with the collaborative effort of one of the world prestigious multi-billion dollar industry in direct sales. It is our interest to carryout the responsibility of disseminating vital health information to people in all works of life. In Rising Sun Enterprise (R. S. E), our mission as service providers is to render valuable informations in the aspects of Health Promotion, Health Protection and Poverty Eradication in various organisations in Nigeria and Across West Africa.

We are recruiting to fill the position below:

Job Title: Customer Care Executive

Location: Ibadan, Oyo
Employment Type: Part-time

Job Description

Manage large amounts of incoming phone calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.

Job Requirements