Customer Success Intern at TruQ

Truq is a logistics tech company leveraging tech to connect anyone with moving needs to the closest available vehicle.

We are recruiting to fill the position below:

Job Title: Customer Success Intern

Location: Nigeria

Job Description

• Manage truQ loaders from onboarding to payment
• Provide email, phone, chat and SMS support to customers, partners and merchants.
• Assist with partner drivers’ registration and training
• Assist with automation of partners on the platform
• Propose strategies and ideas on how to help customers to get the best from the platform
• Report technical issues to the engineering team
• Report customer feedback to the management team.

Requirements

• Interested candidates should possess relevant qualifications.
• Strong organizational skills with high attention to detail
• Strong writing and communication skills
• Experience with Microsoft Office; PowerPoint & Excel desired.

Application Closing Date
Not Specified.