Growth Operations Manager at Max Drive

Max Drive – We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.

We are recruiting to fill the position below:

Job Title: Growth Operations Manager

Location: Lagos
Employment Type: Full-time
Department: Growth

Description

  • Communicate growth objectives to team members
  • Maintain updated communication documentation for Growth and Marketing
  • Communicate with the team to determine the effectiveness of driver recruitment plans and strategies
  • Research and recommend new sources for growth
  • Ensure all Growth Processes are followed in line with documented procedures and standards
  • Build networks to scale up Growth Operations
  • Review Growth Team applicants to evaluate their fit for the role
  • Manage and ensure that prospective champions receive a consistent high-quality experience across the funnel
  • Ensure the Training and Onboarding Team is thorough in the assessment of candidates
  • Ensure that Champions are provided with the right information before activation
  • Research new ideas and anticipate future threats and opportunities
  • Analyze, identify and suggest untapped candidate pools
  • Support in the building of a strong Driver and Customer community
  • Drive marketing and brand development for MAX – People, Champions, Products and Service
  • Design and execute detailed data-driven marketing and brand development strategy
  • Develop and implement creative and innovative out-of-the-box marketing campaigns to increase TOF
  • Execute engaging digital marketing campaigns, offline marketing campaigns and content strategy
  • Research and activate new brand development channels
  • Research and activate a diverse range of distribution channels for maximum visibility
  • Manage creation, publishing and distribution of engaging images/articles/videos/content
  • Develop and leverage strategic partnerships and agencies to grow the MAX Brand
  • Deliver daily/weekly performance targets across all marketing/engagement channels
  • Ensure the Implementation of the stated team and company strategies, goals, objectives and procedures
  • Ensure the execution of strategies, tactics, funnels and procedures
  • Enforce the use of appropriate methods, frameworks and channels to source for and test candidates
  • Management of external relationships e.g. recruitment agent/agencies
  • Optimize processes for effective and efficient budget use
  • Supervise and oversee the Driver recruitment team
  • Work with asset ops team to ensure that Champion activation process is error-free
  • Work with line manager to prioritize business and information needs
  • Delegate responsibilities to ensure team members are engaged in the tasks
  • Understand recruitment and selection relatedness to workforce planning and its implications for productivity
  • Promote the company’s mission and values
  • Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
  • Coaching, managing, counselling, appraising and disciplining employees
  • Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards
  • Ensure Constant updates of TOF conversation
  • Prepare periodic reports for Senior Executive to show tasks in progress, number of candidates searched, found and recruited
  • Ensure the record of individual performance of the telesales team

Requirements

  • Interested candidates should possess relevant qualifications.
  • Hands-on experience with creating effective recruitment strategies
  • Strong working knowledge of developing orientation systems and tools
  • Familiarity with Applicant Tracking System (ATS) and applicable candidate databases
  • Excellent organizational skills and attention to detail
  • Track record of managing recruiters for multiple clients
  • Strong knowledge of recruitment practices, metrics, and guidelines
  • Detail oriented
  • Excellent leadership and project management skills
  • Superb sales and management skills
  • Excellent verbal and written communication
  • Able to initiate and maintain strong relationships with people from all types of background
  • Strong problem solver, with a hands-on approach to planning and executing well
  • A start-up attitude- willingness to work hard to get things done
  • Ability to make a discretionary judgment and to manage and impart confidential information.

Benefits

  • Competitive pay & benefits
  • Premium Health insurance cover
  • Flexible work and hybrid working model
  • Consistent Learning and Development.

Application Closing Date
Not Specified.

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