Head of Operations at Sandiez Collection

Sandiez Collection is a fashion brand located in Lagos, Nigeria, that makes ready to wear outfits.

We are recruiting an experienced individual to join our team in the position below:

Job Title: Head of Operations

Location: Ojota, Lagos
Employment Type: Full-time

Job Description

  • This opening is ideal for an analytical, well-spoken, and driven individual who strives to be a part of a young, dynamic and ambitious team that is quickly growing into choice fashion brand in Nigeria.

Responsibilities

  • Prepare and monitor budget performance
  • Act as the reporting line head for the Production Manager and Marketing and Customer Experience Officer and ensure they deliver on their assigned responsibilities
  • Maintaining and reviewing financial records
  • Handling and processing expense payments
  • Managing petty cash for daily business operations
  • Coordinate with the courier and logistics partner and internal teams to deliver client orders
  • Training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities
  • Resolving conflicts or complaints from customers and employees
  • Monitoring store activity and ensuring it is properly provisioned and staffed
  • Analysing information and processes and developing more effective or efficient processes and strategies
  • Establishing and achieving business and profit objectives
  • Generating reports and presenting information to the Chief Executive Officer
  • Ensuring staff members follow company policies and procedures.

Requirements

  • Interested candidates should possess an HND / B.Sc Degree in Business, Management, or related field with at least 3 years relevant work experience.
  • Strong understanding of business management, financial, and leadership principles.
  • Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
  • Time and project management skills.
  • Ability to analyse processes and information, identify problems and trends, and develop effective solutions and strategies.
  • Commitment to providing exceptional service to customers and support to staff members.
  • Strong ownership mindset
  • Willingness to take on more responsibilities.

Salary
N55,000 – N75,000 Monthly.

Application Closing Date
10th February, 2022.

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