Logistics Officer at HCD RoyalConnect Limited

HCD-RoyalConnect Limited; is a wholly indigenour firm, licensed by the Federal Ministry of Labour and Employment. Our main business is that of Manpower Training and Development, Recruitment, Outsourcing/Consulting, and providing HR Support Solutions to Organisations.

We are recruiting to fill the position below:

Job Title: Logistics Officer

Location: (Lagos) Ipaja / Meiran / Sango Otta and its environs
Employment Type: Full-time

Duties

  • Receive and process online orders
  • Create and manage Customer’s orders and send invoice to Customers while confirming payments made
  • Export Customer orders from the Company’s website to drive
  • Create report on Customer’s orders and liaise with the Logistics Supervisor and Dispatch Riders to schedule pick-up and deliveries
  • Actively track orders after handing over to Dispatch riders
  • Update each order or transaction status on the Company’s website
  • Work with Riders to resolve issues or challenges experienced on the field
  • Receive and attend to customer enquiries and queries via telephone and email
  • Prepare and send daily report to the Logistics Supervisor after close of business
  • Creating shipping / delivery routes and schedules
  • Tracking shipment progress
  • Understanding safety/security processes and procedures
  • Receive and confirm international shipment
  • Keep accurate record of all items/packages in the office
  • Take regular stock of all items/packages in the office.

Requirements

  • Minimum of a Bachelor’s Degree / HND / OND / NCE in any discipline.
  • At least 1 year experience in customer service or operations
  • Must reside around Ipaja/Meiran/Songo Otta and its environs
  • Must have Driving experience with relevant liceince
  • Knowledge of customer service management
  • Knowledge of a typical Logistics firm operations and processes
  • Proficient in the use of computer
  • Excellent communication skills (written & oral)
  • Strong attention to details
  • Ability to effectively prioritize needs
  • Problem-solving skills
  • Excellent organizational and time management skills with the ability to multitask

Salary
N50,000 – N70,000 Monthly

Application Closing Date
22nd October, 2020.

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