Operations Manager at Topmode Technology Limited

Topmode Technology, a Ride Hailing company in Nigeria, is recruiting suitable candidates to fill the position below:

Job Title: Operations Manager

Location: Lagos
Employment Type: Full-time

Job Overview

  • We are looking for a skilled Operations Manager to plan, direct and coordinate all business operations for our Administrative Department.

Job Responsibilities
As an Operations Manager, your responsibilities include

  • Develop strategic decisions
  • Communicate with a team of managers
  • Develop and implement operational policies
  • Assist the Human Resources department
  • Promote a strong company culture
  • If you think you are qualified for the Operations Manager job, then do apply now. We would love to meet you.

Responsibilities

  • Enhance operational frameworks, procedures and best practices.
  • Contribute to the accomplishment of the company’s strategic and operational objectives.
  • Analyze financial information and utilize them to enhance profit.
  • Perform quality controls and screen KPIs.
  • Train, direct and appraise along with the Human resource department.
  • Manage staff levels, hours, wages, contract labor to revenues.
  • Coordinate with the management team to set or implement new procedures and policies.
  • Establish pricing and contracts.
  • Ensure proper maintenance.
  • Serve as primary liaison with utilities and local government agencies such as police, fire, etc.
  • Supervise accounts payable and accounts receivable departments.
  • Monitor day to day activities to maximize productivity, efficiency, and profits for the organization as a whole.
  • Work smoothly with the Board of Directors to determine values and missions.
  • Build alliances with other organizations.

Requirements

  • Bachelor’s Degree in Business Administration, or relevant field.
  • Proven 3+ years of work experience as an Operations Manager or a similar role in the Administrative department.
  • Strong knowledge of business practices and financial reporting.
  • Ability to handle customer’s complaints effectively.
  • Excellent working knowledge of management business software programs.
  • Ability to run a safe, injury or accident-free workplace.
  • Ability to manage time effectively.
  • Good problem-solving skills.
  • Good oral and written communication skills.
  • Detail-oriented individual.
  • Exceptional customer service skills.
  • Ability to work in a team as well as individually as and when required.
  • Good presentation skills.
  • Ability to handle multiple tasks at a time as per the requirement.
  • A keen eye to detail.

Application Closing Date
18th January, 2022.

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