Senior Quality Assurance Officer at Kwik Delivery

Kwik Delivery – We are a new start-up platform company in the logistics market in Nigeria committed to offering reliable and secure parcel shipping services within large metropolitan areas. Operations started in Lagos in Q2 2019.

We are recruiting to fill the position below:

Job Title: Senior Quality Assurance Officer

Location: Lagos (On-site)
Job type: Full-time

Job Description
Why we’re hiring:

Kwik is continuously developing new features and services. We are looking for a “Senior QA Officer” to take an active part in our Platform Development Roadmap.

Job Responsibilities
What you’ll do:

Learn the company business and be able to quickly contribute to the team
Analyze requirements, define test plans, test scenarios, and build out test cases that must be executed as part of the API/service layer and end-to-end testing
Prepare test environments, execute manual functional testing, report and process defects in a cloud-based environment integrating with various third tier solutions (Payment Gateways, CRM …)
Conduct formal test reviews with QA, Development, and Product Management and incorporate feedback
Analyzing customers’ issues and investigate their root causes and participate in technical discussions with product team and Technical Team
Gather required information/documents from various sources and create test scenarios
Troubleshoot results via log files, SQL queries, Postman etc. …
Suggest improvement areas
Attend and participate in whatever Agile ceremonies or other meetings that may be needed: Standup; Grooming; Retro; Refinement…
Analyzing customers’ issues and investigate their root causes and participate in technical discussions with product team and Technical Team
Gather required information/documents from various sources and create test scenarios
Suggest improvement areas

Job Requirements
You will also be able to demonstrate the following:

Degree in Computer Science, Engineering, Information Systems or equivalent experience
You must have at least 3+ years’ of relevant experience as QA Officer either in an eCommerce or Logistics environment working on customer facing web and mobile applications.
Excellent verbal and written communication skills (English) and the ability to interact with a diverse group of stakeholders, digital product owners, developers, and subject matter experts.
Proven experience with business requirements analysis, elicitation, and methodology development
Proven track record of working in a distributed and multicultural environment
Experience working within an Agile / Scrum team.
Experience using Jira
Good command on Microsoft Office Suite

Skills:

At least 3-5 years of experience in a startup or Software company, experience in Logistic sector is a plus
Expert understanding of Quality Assurance theory: principles, methodologies, and techniques
Expert understanding of software development lifecycle, good understanding of Agile methodology
Excellent understanding of HTTP requests
Excellent troubleshooting capabilities fueled by an analytical mindset, ability to solve complex logical puzzles
Detail oriented, efficient and organized person
Team player with strong interpersonal relations and a sense of responsibility and accountability, self-motivated with a great passion for learning new areas
Strong written and spoken English.

Life at Kwik